Shayna has 9 years of experience in the insurance industry, with most of her career spent as a commercial auto underwriter. She has recently stepped into the role of Claims Manager, where she strives to provide exceptional customer service and ensure each client feels supported throughout the claims process. Shayna is committed to delivering the best possible experience while using her industry knowledge to help make the claims process as smooth as possible. Outside of work, she enjoys spending time outdoors and making memories with friends and family.